Bridge: Creating Systems to Provide the Best Customer Experience, with David Crump
by David Crump NSCA-CPT
Other
June 2017
David Crump, Owner of Spark Fitness and a business consultant, discusses the importance of utilizing systems to improve the customer experience.
This Bridge video demonstrates techniques that are referenced in the article "The Experience is Just as Important as the Results-Building a Successful Fitness Business Beyond Exercise", published in Personal Training Quarterly in June 2016.
