Bridge: Creating Systems to Provide the Best Customer Experience, with David Crump

by David Crump NSCA-CPT
Other June 2017


David Crump, Owner of Spark Fitness and a business consultant, discusses the importance of utilizing systems to improve the customer experience.

This Bridge video demonstrates techniques that are referenced in the article "The Experience is Just as Important as the Results-Building a Successful Fitness Business Beyond Exercise", published in Personal Training Quarterly in June 2016.

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David Crump, NSCA-CPT

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David Crump is an entrepreneur, fitness business consultant, and NSCA certified personal trainer. Since entering the fitness industry in 2006, he has ...

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