Live Stream FAQ

What kind of Internet connection do I need to view a Livestream channel?

We recommend viewing Livestream from a wired connection with a download bandwidth of at least 700Kbps. However, you may require higher speeds if the channel producer is encoding at a higher bitrate. To test your speed, go to www.speedtest.net. Bandwidth fluctuates constantly (especially on WiFi and mobile internet), so running 3 tests is recommended. As a general rule your download bandwidth must be greater than the bitrate of the channel you’re trying to view.

Does my browser require any plug-ins?

Always use the latest version of Adobe Flash. Check your version of Adobe Flash (and upgrade if necessary) at the following link: http://www.adobe.com/software/flash/about/

Test your ability to watch videos on YouTube. If you are able to view videos on YouTube you should have no problem viewing our livestream.

Please Note:

If the videos are jumping/skipping, please adjust the player quality

If the video stops, please refresh the page

You will not be permitted to pause the player. 

Do I have access to these videos after the event? 

Yes. You will have access to the videos in your 'Digital Content' through your NSCA Account for one year. The videos will be available approximately 30 days after the event.

Trouble viewing the live stream with an Apple Device.

On a Desktop/Laptop

1. Click on Safari
2. Click on Preferences 

3. Click on the Privacy Tab

4. Select Always Allow under Cookies and website data

On iOS (iPhone/iPad)

  1. Open Settings
  2. Select Safari
  3. Scroll down and turn off "Prevent Cross-Site Tracking" (under "Privacy & Security")

Apple Setting Picture

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