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How the Member Experience Impacts Your Bottom Line

by Josh Leve
Personal Training Quarterly October 2014
Vol 2, Issue 4

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At the end of the day, remember one thing: it is all about the member/client experience. Provide your clients with the best member experience and they will stay and continue to pay.

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This article originally appeared in Personal Training Quarterly (PTQ)—a quarterly publication for NSCA Members designed specifically for the personal trainer. Discover easy-to-read, research-based articles that take your training knowledge further with Nutrition, Programming, and Personal Business Development columns in each quarterly, electronic issue. Read more articles from PTQ »

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As Co-Founder and President of the Association of Fitness Studios (AFS), Josh Leve is responsible for strategic business operations of AFS. Leve has m...

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